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ECG Sends Message To Customers Affected By Prepare Vending Failure

ecg Prepare Vending Failure
ECG Sends Message To Customers Affected By Prepare Vending Failure

The ECG of Ghana and the Public Utilities Regulatory Commission (PURC) has sent out an announcement to customers who were affected by the Electricity Company of Ghana (ECG) prepayment system failure.

According to the PURC, customers affect will have to complete and submit forms at their various ECG district offices for compensation.

This is expected to begin from Monday, October 24 to Friday, October 28. Customers can also complete the forms at any PURC regional office, the ECG website and the PURC website.

“ECG under PURC’s regulatory oversight shall investigate and analyze information contained in submitted forms and compensate affected customers accordingly,” a statement from the PURC on Friday read.

Check out a screenshot of the announcement below or visit for more related stories.

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